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On
this page you will find important materials for your use
during business coaching. These materials
include the coaching agreement as well as, for clients
contemplating starting up a business, templates for
business plans.
Feroce
Client Materials
General Business
Resources
Recommended Business Books
Customer Relationship Management
Time Management
Free Voice-Over IP Telephony
Free
Conference Calling
Internet Business Resources
Constant Contact Newsletter Service
Google ToolBar
Alexa Toolbar
The
World's Best Internet Browser
Article Submission Software
Feroce Client
Materials
Feroce Code of
Ethics. Feroce abides by the code of ethics of
the ICF. View our Pledge.
For more information
on the definition, nature, and process of coaching, see
the Related Articles in the navigation area to the
left.
General Business
Resources
Recommended Business Books
(click to open new page)
Customer Relationship Management (CRM).
Prophet 2004 CRM from
Avidian is highly recommended for
individual entrepreneurs and small enterprises. Unlike any other CRM, even
Microsoft's own, Prophet is fully integrated into the tool most of us use for
our business -- Microsoft Outlook -- so that we don't have to keep one set of
contacts on, say the Internet (as ACT, Salesforce.com, Goldmine, and many others
require), and another in Outlook. There's just one set.
Time Management
Unmailme.com -- get rid of junk mail Save time, reduce clutter, save trees ? get rid of your junk mail for free!
Free
Voice-Over IP Telephony
Skype Internet telephony
- We used to recommend Skype, but we can no longer do
so. Sound troubles, using the paid version of
their service, proved unresolvable using all of the
suggestions on their site. Fair enough, right?
These things happen. So we wrote them a letter.
And waited. And waited. We wrote them again.
When they finally wrote back, it was to say that the
delay was our fault, because we had failed to cite the
proper username. They did not say why they had not
pointed this out three weeks earlier, upon the first
inquiry. We filled out their form to report the
problem, again. And waited another month without
word. Then we sent several follow-up emails,
asking if they intended to provide customer service on
the issue. Still no response, we asked for a
refund.
Yahoo's Instant Messenger is one of many
competitors to Skype;
Google has also just released Google Talk, a
competitive service. And MSN is offering one too. Find a service that
either (1) works or (2) provides better than indifferent customer
service.
Free Conference
Calling
FreeConferenceCall.com -- Why
pay?
Internet Business
Resources
Constant Contact Newsletter Service
Constant Contact -- The most user-friendly way to
keep in touch with your clients or customers. And
it's all about constant contact, isn't it? That's
how your customers stay sticky, and how you get
referrals. Email is viral too, so when a customer
gets a newsletter in one of over 90 slick-looking
templates, they can easily forward it to a friend or two
. . . This is the service I use.
Google ToolBar
Google Toolbar - Allows you to measure the Google Page Rank of your site and your competitors, view the site linking to you (according to Google), and view similar sites. Also allows you to automatically fill out forms and block pop-ups.
Alexa Toolbar
Alexa Toolbar - Allows you to see how your site traffic compares to others' and to view similar sites -- a great tool for research. Contains a pop-up blocker too.
The
World's Best Internet Browser
Firefox Open
Source Browser. Stop mucking around with
Internet Explorer, with its slowness and all its
security breaches. Firefox is the best browser in
the world, and it's free.
Article Submission Software
Getting your name out there, and links on other site, is
important for both traffic to your site and search
engine optimization. The best product I've seen is
Article Announcer. To buy a copy of this huge
time-saver -- with a money-back guarantee that should
eliminate any worry or hesitation -- click here:
Get Article
Announcer With No Risk!
More business coaching resources are available upon
request.
Career Coaching
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Small Business Coaching
Internet Business Coach
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